How to Change the Name on a Phone Contract Ee
Are you an EE customer looking to change the name on your phone contract? If so, don`t worry. It`s a simple process that can be done online or over the phone. Here`s how to do it step-by-step.
Step 1: Gather the necessary documents
Before starting the process, make sure you have all the necessary documents. These include a valid form of ID, such as a passport or driver`s license, and proof of your new name, such as a marriage certificate or deed poll. If you don`t have these documents, you may not be able to change the name on your EE phone contract.
Step 2: Contact EE customer service
The next step is to contact EE customer service. You can either do this by phone or via the online chat service. Explain that you want to change the name on your phone contract and provide the necessary documents when asked. The customer service representative will inform you of any fees associated with the name change.
Step 3: Submit the necessary documents
Once you`ve contacted EE customer service and provided the necessary documents, you`ll need to submit them for verification. You can do this online by uploading scans or sending them via email, or by mailing physical copies to EE.
Step 4: Wait for confirmation
After submitting the documents, you`ll need to wait for confirmation from EE. This can take anywhere from a few days up to a couple of weeks, depending on the volume of requests. Once the name change has been processed, you`ll receive confirmation via email or mail.
Step 5: Update your billing information
After the name change has been processed, you`ll need to update your billing information. This includes updating your credit card or bank account information, as well as updating any automatic payments or direct debits that may be associated with your EE phone contract.
In conclusion, changing the name on your EE phone contract is a simple process that can be done online or over the phone. Just make sure to gather all the necessary documents, contact EE customer service, submit the documents, wait for confirmation, and update your billing information. With these steps, you`ll have a hassle-free name change and can continue to enjoy your EE phone contract without any issues.